Mozaik Underwater Return Policy

No Returns

Due to the specialized nature of underwater photography equipment, all sales are final. Mozaik Underwater does not accept returns, refunds, or exchanges for products that have been purchased, including items that are unopened or unused.

We encourage customers to contact us before placing an order if they have any questions about product compatibility or need assistance selecting the right equipment. Our team is happy to help ensure you purchase the correct gear for your camera and diving needs.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you receive the wrong item, please notify us within 5 days of delivery by emailing support@housingcamera.com.

Please include:

• Your order number

• A description of the issue

• Photos of the product

• Photos of the packaging (if applicable)

Once reviewed, we will work promptly to repair, replace, or otherwise resolve the issue in accordance with the manufacturer's warranty and applicable consumer protection laws.

Manufacturer Warranties

Most products sold by Mozaik Underwater are covered by the manufacturer's warranty. Warranty coverage, terms, and procedures vary by manufacturer. If you experience a warranty issue, we will gladly assist you with the warranty claim process whenever possible.

Order Cancellations

Orders may be canceled for a full refund before they have shipped.

Once an order has shipped, it cannot be canceled and is subject to this No Returns Policy.

Contact Us

If you have any questions before placing your order, we're here to help.

Mozaik Underwater
Email: support@housingcamera.com
Website: www.mozaikunderwater.com